Privacy Policy
Last updated 14 September 2026. This page describes how this shop works in plain English. It is not legal advice.
Who we are
This site is operated by Caruso Consulting Co Ltd, trading as Kids Playhouse Company. You can reach us at theteam@kidsplayhouse.net.
What we collect
- Your name, delivery address, billing address, email address and phone number if you give one.
- What you ordered, when, and what you paid.
- Anything you send us through a form or by email, so we can answer it and refer back to it.
- Standard website analytics about how pages are used, only if you allow analytics cookies.
We do not receive or store your card details. Card payments are handled by Stripe and PayPal on their own systems, and we see only whether the payment succeeded.
This shop sells products for children, but it is used by adults. We do not knowingly collect personal information from children.
Why we collect it
To take your order, pack it, deliver it and support it afterwards; to answer your questions; and to keep the business records we are required to keep.
Who we share it with
Only the parties needed to complete your order and run the shop: the payment provider, the courier, the provider that sends our order emails, and our analytics provider. Some of these providers process information outside Canada. We do not sell your information.
How long we keep it
Order records are kept for as long as tax and business record-keeping requires. Enquiries are kept while they are useful and then deleted.
Your rights under PIPEDA
You can ask us what personal information we hold about you and ask for it to be corrected. Email theteam@kidsplayhouse.net and we will respond within the time the Act allows.
If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner of Canada, or to your provincial privacy regulator where one applies.
Cookies
How this site uses cookies, and how to change what you allow, is set out in our cookie policy.
Changes
If this policy changes, the date at the top of the page changes with it.